At Kangaroo Island Stays, we value your privacy as much as the peace and beauty of our island lodges. We are committed to protecting your personal information and handling it with care, transparency, and respect.

Your trust is important to us — whether you’re making a booking, signing up for updates, or simply exploring our website.

Information We Collect - We may collect personal information when you:

• Make a booking or enquiry

• Subscribe to our newsletter or promotional offers

• Contact us via email, phone, or social media

This may include:

• Your name, email, phone number, and address

• Booking details and preferences

• Payment information (securely processed through third-party providers)

• Any special requests related to your stay

How We Use Your Information - Your details help us deliver a smooth and memorable experience. We may use your information to:

• Confirm and manage bookings

• Communicate updates or special instructions for your stay

• Respond to your enquiries and provide support

• Send occasional offers or news (only if you’ve opted in)

We will never sell, rent, or share your information with unrelated third parties.

Data Security - Your information is stored securely and accessed only by authorised team members. All payment data is encrypted and processed through secure, PCI-compliant systems. We take reasonable precautions to prevent unauthorised access, misuse, or loss of your information.

Third-Party Providers - We may use trusted third-party platforms for bookings, payments, and communications. These partners are carefully selected and comply with Australian privacy laws and industry standards. Each provider maintains its own privacy policy, available on their respective websites.

Cookies & Analytics - Our website may use cookies to improve your browsing experience and understand visitor activity. Cookies help us refine our content and ensure the site runs smoothly. You can disable cookies in your browser settings at any time.

Your Rights - You may:

• Request access to the personal data we hold about you

• Ask us to correct inaccurate or outdated information

• Withdraw consent to receive marketing communications

Simply email us at bookings@kangarooislandstays.com.au — we’ll respond as soon as possible.

Policy Updates - This policy may be updated from time to time to reflect changes in our practices or legal obligations. The latest version will always be published here on our website.

Contact Us - If you have any questions about our Privacy Policy or how your information is handled, please reach out: bookings@kangarooislandstays.com.au

Last updated: October 2025